Understanding fees

Rental charges a flat 10% service fee on the rental amount, deducted from the owner's payout. Renters pay a 5% processing fee at checkout. Nothing else — no listing fees, no subscription, no per-photo upsells.

Owner fees

The 10% service fee covers payment processing, the hold mechanism, calendar and booking tooling, and dispute handling. It's only charged on completed rentals — cancelled bookings cost you nothing.

Worked example

You list a camera at $90/day. A renter books it for 3 days:

Line	Amount
Rental (3 × $90)	$270.00
Service fee (10%)	−$27.00
Your payout	$243.00

If you'd collected a $100 deposit hold, it's released to the renter — you never pay a fee on deposits that aren't claimed.

Renter fees

Renters see one total before they request: rental + 5% processing fee. On the $270 rental above, the renter pays $270 + $13.50 = $283.50. There are no hidden charges after checkout, and delivery fees (if you offer delivery) show as their own line.

Fee schedule at a glance

Fee	Who pays	When
10% service fee	Owner	Deducted from payout
5% processing fee	Renter	At checkout
Deposit	Renter (hold only)	Released on return
Cancellation fee	Owner (owner-initiated only)	When you cancel a confirmed booking

Refunds and fees

When a renter cancels under your policy, both the service fee and processing fee are refunded along with the rental amount — fees only stick on completed rentals. If you cancel, the renter is made whole including fees, and the cancellation fee compensates them for the disruption.